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Price protection

Price protection:

In order to better enhance your shopping experience, if you shop on the mall website and there is a price reduction of the product, within the scope of the price protection rules, you will be given an equal amount of money and coupons to the difference. Note: The difference is calculated based on the actual amount paid by the customer。

Price Protection Description:

1. Products purchased from non mall websites do not support price protection;

2. Invalid orders do not support price protection, such as orders that have been applied for cancellation or deleted;

3. Orders that have already applied for after-sales service do not support price protection;

4. Price protection is not supported for after-sales renewal orders, flash purchase orders, commercial purchase orders, and global sales orders;

5. Price protection is not supported for unpaid advance orders;

6. Except for products such as household appliances, computer office, IT digital, mobile communication, daily necessities, and books, other products do not support price protection, such as group purchases, air tickets, lotteries, recharge, point cards, contract plans, third-party products, etc;

7. When applying for price protection, products that are out of stock, participating in flash sales, or restricted purchases do not support price protection;

8. Package products, products that are gifts themselves, and fresh physical products do not support price protection;

9. Price protection is not supported for products that have exceeded the price protection period or have not changed in price;

10. The system does not support price protection before the order is in the "waiting to print" state or in the order lock state;

11. Products with special instructions on other web pages do not support price protection;

12. There are no gifts before purchase, but there are gifts after purchase. The product itself has not been reduced in price and does not support price protection. When applying for price protection for products containing gifts, the amount of the gift must be deducted;

13. At present, products with direct discounts, full discounts, discounts, and M free N can support price protection;

14. The price at the time of customer application or feedback shall prevail.